Terms of Use

1. Acceptance of these terms

By accessing or using a website operated by Byte Harbor Company (“Byte Harbor”, “BHB”, “we”, “us” or “our”), you agree to these Terms of Use. Continued use of the website confirms that agreement.

These website terms stand on their own. A completed sale, purchase, collection or other service contract arises separately, under additional written terms, quotation details or confirmation between the parties.

2. Website information, services and quotations

Website content is provided for general information about our business and services. Availability, timing, collection areas, accepted equipment, data-handling methods and other service details are subject to confirmation.

• Any online, telephone or message-based quotation is preliminary unless expressly confirmed otherwise in writing.
• A final recycling offer may change after physical inspection, configuration checks, ownership checks or confirmation of the device’s actual condition.
• Pickup, handover and data-handling arrangements depend on quantity, location, condition, safety and operational capacity.
• Acceptance of a particular device or lot is confirmed case by case.

3. Your responsibilities

When requesting a service or submitting information, you agree to:

• provide information that is accurate and complete;
• confirm that you own the equipment or are authorised to arrange its transfer, recycling or disposal;
• back up important data, sign out of accounts, disable device locks and remove personal data where reasonably possible before handover;
• disclose swollen batteries, liquid damage, hazardous materials or other known safety risks in advance; and
• submit only information you are authorised to disclose, and keep passwords, payment-card information and unlawful content out of the forms.

Data-erasure, drive destruction or other specialist handling applies only where its scope and method have been specifically agreed. You remain responsible for maintaining any backup you require.

4. Acceptable use

Please use the website for what it is there for: ordinary browsing, genuine enquiries and lawful communication. Interference with its operation, unauthorised access, malicious code, scraping at unreasonable volume, impersonation and any unlawful or fraudulent purpose fall outside that permission, and we may suspend access where they occur.

We may restrict access, reject a submission or take appropriate action where reasonably necessary to protect users, systems, rights or lawful business operations.

5. Content and intellectual property

Unless otherwise stated, the website design, text, graphics, logos, photographs and other original content are owned by or licensed to Byte Harbor Company and are protected by applicable intellectual-property laws.

You may view and print reasonable extracts for your own personal reference. Reproduction, republication, sale, modification and commercial use call for our prior written permission, save where the law itself allows them.

If you submit feedback or service information, you retain ownership of your content but grant us permission to use it as reasonably necessary to process the submission, provide the requested service, maintain records and improve our operations, subject to our Privacy Policy.

6. Third-party services and links

Links to WhatsApp, email providers, partner services or other third-party websites are provided for convenience. Those services are run by their own operators, who remain responsible for their availability, content, security and privacy practices. Your use of them is governed by their own terms.

7. Disclaimer

We take reasonable care in preparing website content, but information may be incomplete, become out of date or contain errors. To the extent permitted by law, the website and its general information are provided on an “as is” and “as available” basis; our commitment covers reasonable care in preparing them, with continuous availability, completeness and suitability for a particular purpose falling outside it.

You should verify material service details directly with us before relying on them. Photographs and examples are illustrative unless expressly stated otherwise.

8. Limitation of liability

Subject to the paragraph above and to the extent permitted by law, Byte Harbor Company’s liability is confined to direct loss; indirect, incidental, special and consequential loss arising solely from use of, difficulty in using, or reliance on general website information falls outside it.

Any limitation relating to an actual service will be assessed under the specific service arrangement and applicable law. Statutory consumer rights, and the legal requirement that an exclusion or restriction be reasonable, prevail over any wording on this website.

9. Changes and availability

We may update website content, suspend features or revise these terms from time to time. The effective date above identifies the current version. Continued use after an update constitutes acceptance of the revised website terms, to the extent permitted by law.

10. Governing law

These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have jurisdiction, alongside any right that applicable law gives you to bring a claim elsewhere.

11. Contact

Questions about these terms or our websites may be directed to Byte Harbor Company.